{"id":854,"date":"2025-05-14T09:46:46","date_gmt":"2025-05-14T09:46:46","guid":{"rendered":"https:\/\/albnew.oneportalsegmen.click\/?p=854"},"modified":"2025-05-14T09:46:46","modified_gmt":"2025-05-14T09:46:46","slug":"remarks-gagal-upgrade","status":"publish","type":"post","link":"https:\/\/albnew.oneportalsegmen.click\/index.php\/2025\/05\/14\/remarks-gagal-upgrade\/","title":{"rendered":"Remarks Gagal Upgrade"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Remaks Gagal Upgrade<\/h3>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>1<\/td><td>Category<\/td><td>Keluhan<\/td><\/tr><tr><td>2<\/td><td>Detail&nbsp;Category&nbsp;<\/td><td>Non&nbsp;Transaksional<\/td><\/tr><tr><td>3<\/td><td>Detail&nbsp;Sub&nbsp;Category&nbsp;1&nbsp;<\/td><td>On&nbsp;Boarding&nbsp;\u2013&nbsp;Upgrade<\/td><\/tr><tr><td>4<\/td><td>Detail&nbsp;Sub&nbsp;Category&nbsp;2<\/td><td>OTP&nbsp;Tidak&nbsp;Diterima<\/td><\/tr><tr><td><\/td><td><\/td><td>OTP&nbsp;Tidak&nbsp;Bisa&nbsp;Diverifikasi<\/td><\/tr><tr><td><\/td><td><\/td><td>Set&nbsp;PIN&nbsp;Tidak&nbsp;Bisa&nbsp;Diproses<\/td><\/tr><tr><td><\/td><td><\/td><td>Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Diterima<\/td><\/tr><tr><td><\/td><td><\/td><td>Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Bisa&nbsp;Di&nbsp;Proses<\/td><\/tr><tr><td><\/td><td><\/td><td>OTP&nbsp;Tidak&nbsp;Diterima<\/td><\/tr><tr><td><\/td><td><\/td><td>OTP&nbsp;Tidak&nbsp;Bisa&nbsp;Diverifikasi<\/td><\/tr><tr><td><\/td><td><\/td><td>Set&nbsp;PIN&nbsp;Tidak&nbsp;Bisa&nbsp;Diproses<\/td><\/tr><tr><td><\/td><td><\/td><td>Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Diterima<\/td><\/tr><tr><td><\/td><td><\/td><td>Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Bisa&nbsp;Di&nbsp;Proses<\/td><\/tr><tr><td><\/td><td><\/td><td>Email&nbsp;Telah&nbsp;Di&nbsp;Verifikasi,&nbsp;Di&nbsp;Aplikasi&nbsp;Meminta&nbsp;Verifikasi&nbsp;Ulang<\/td><\/tr><tr><td><\/td><td><\/td><td>KTP&nbsp;Tidak&nbsp;Berhasil&nbsp;Di&nbsp;Scan\/Pindai<\/td><\/tr><tr><td><\/td><td><\/td><td>Face&nbsp;Detection&nbsp;Tidak&nbsp;Berhasil<\/td><\/tr><tr><td><\/td><td><\/td><td>Formulir&nbsp;Tidak&nbsp;Bisa&nbsp;Di&nbsp;Ubah<\/td><\/tr><tr><td><\/td><td><\/td><td>Video&nbsp;Banking&nbsp;Tidak&nbsp;Berhasil<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td>Remaks<\/td><td>Nama Lengkap Nasabah*<\/td><\/tr><tr><td><\/td><td>No Hp\/Rekening Allo Bank*<\/td><\/tr><tr><td><\/td><td>Tanggal Kejadian*<\/td><\/tr><tr><td><\/td><td>Jam Kejadian*<\/td><\/tr><tr><td><\/td><td>NIK*<\/td><\/tr><tr><td><\/td><td>Tanggal Lahir*<\/td><\/tr><tr><td><\/td><td>Alamat Email*<\/td><\/tr><tr><td><\/td><td>Jenis Handphone*<\/td><\/tr><tr><td><\/td><td>Versi OS\/IOS*<\/td><\/tr><tr><td><\/td><td>Merk*<\/td><\/tr><tr><td><\/td><td>Tipe Handphone*<\/td><\/tr><tr><td><\/td><td>Keterangan*<\/td><\/tr><tr><td><\/td><td>Tambahan Informasi*<\/td><\/tr><tr><td><\/td><td>Channel* \u2013 Nama Online*<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Remaks Gagal Upgrade 1 Category Keluhan 2 Detail&nbsp;Category&nbsp; Non&nbsp;Transaksional 3 Detail&nbsp;Sub&nbsp;Category&nbsp;1&nbsp; On&nbsp;Boarding&nbsp;\u2013&nbsp;Upgrade 4 Detail&nbsp;Sub&nbsp;Category&nbsp;2 OTP&nbsp;Tidak&nbsp;Diterima OTP&nbsp;Tidak&nbsp;Bisa&nbsp;Diverifikasi Set&nbsp;PIN&nbsp;Tidak&nbsp;Bisa&nbsp;Diproses Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Diterima Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Bisa&nbsp;Di&nbsp;Proses OTP&nbsp;Tidak&nbsp;Diterima OTP&nbsp;Tidak&nbsp;Bisa&nbsp;Diverifikasi Set&nbsp;PIN&nbsp;Tidak&nbsp;Bisa&nbsp;Diproses Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Diterima Verifikasi&nbsp;Email&nbsp;Tidak&nbsp;Bisa&nbsp;Di&nbsp;Proses Email&nbsp;Telah&nbsp;Di&nbsp;Verifikasi,&nbsp;Di&nbsp;Aplikasi&nbsp;Meminta&nbsp;Verifikasi&nbsp;Ulang KTP&nbsp;Tidak&nbsp;Berhasil&nbsp;Di&nbsp;Scan\/Pindai Face&nbsp;Detection&nbsp;Tidak&nbsp;Berhasil Formulir&nbsp;Tidak&nbsp;Bisa&nbsp;Di&nbsp;Ubah Video&nbsp;Banking&nbsp;Tidak&nbsp;Berhasil Remaks Nama Lengkap Nasabah* No Hp\/Rekening Allo Bank* Tanggal Kejadian* Jam Kejadian* NIK* Tanggal Lahir* Alamat Email* Jenis Handphone* Versi OS\/IOS* Merk* Tipe Handphone* Keterangan* Tambahan [&hellip;]<\/p>\n","protected":false},"author":142,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"saved_in_kubio":false,"footnotes":""},"categories":[47],"tags":[],"class_list":["post-854","post","type-post","status-publish","format-standard","hentry","category-gagal-upgrade"],"_links":{"self":[{"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/posts\/854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/users\/142"}],"replies":[{"embeddable":true,"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/comments?post=854"}],"version-history":[{"count":1,"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/posts\/854\/revisions"}],"predecessor-version":[{"id":855,"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/posts\/854\/revisions\/855"}],"wp:attachment":[{"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/media?parent=854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/categories?post=854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/albnew.oneportalsegmen.click\/index.php\/wp-json\/wp\/v2\/tags?post=854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}